Last updated: 4 December 2025
Aspen Joinery (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
If you have any questions about this policy or your personal data, you can contact us at:
Email: info@aspenjoinery.co.uk
Phone: 01934 741441
Address:
Aspen Joinery
5a, Cheddar Business Park
Wedmore Rd, Cheddar
BS27 3EB
Aspen Joinery is a UK-based joinery company providing custom joinery and woodworking services. As a data controller, we are responsible for how your personal information is used and protected.
We may collect the following types of data:
Name
Email address
Phone number
Address or project location
Enquiry details
Any information voluntarily submitted via contact forms or emails
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited and actions taken
Cookie data (see our Cookie Policy)
Analytics data from providers such as Google Analytics
Social media interactions
We do not collect special categories of personal data unless explicitly required and consented to.
We use your information to:
Respond to enquiries or requests
Provide quotes and manage bookings
Deliver our joinery services
Communicate about project updates
Improve our website and services
Maintain internal records
Meet legal or regulatory obligations
We only process personal data where we have a lawful basis, such as legitimate interests, contract fulfilment, consent, or legal obligation.
We rely on the following legal bases:
Contract: To provide a service or quotation you’ve requested
Legitimate interests: To manage and improve our business operations
Consent: For marketing communications or non-essential cookies
Legal obligation: When required by law, such as tax or regulatory requirements
We may share your data with:
Service providers (e.g., IT support, web hosting, analytics)
Contractors involved in your project (only when necessary)
Legal or regulatory authorities, if required
We do not sell your personal information to any third parties.
We take steps to ensure your information is handled securely, including:
Secure servers
Access control and encryption (where appropriate)
Staff awareness and training
Regular review of processing practices
Despite our efforts, no internet-based service can be 100% secure, but we work to minimise risks.
We keep personal data only as long as necessary for the purposes described in this policy, including:
Enquiry information: typically up to 12–24 months
Project-related information: as required for legal/financial record-keeping (usually 6 years)
Cookie data: according to cookie type (see Cookie Policy)
Under UK GDPR, you have the right to:
Access your personal data
Rectify incorrect or incomplete data
Request deletion (“right to be forgotten”)
Restrict processing
Object to certain processing activities
Withdraw consent at any time
Request data portability
To exercise any of these rights, contact us at info@aspenjoinery.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Our website uses cookies to improve user experience, analyse visits, and remember your preferences.
For more details, please see our full Cookie Policy.
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
5a, Cheddar Business Park,
Wedmore Rd, Cheddar
BS27 3EB
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